There are 4 possible reasons:
If you receive this message after attempting to connect one of your social accounts, it could be due to one of four reasons:
- Your social account does not have a big enough following for our system to pull your data - yet! Once you have crossed that threshold, however, you will get an email notifying you that your insights are ready.
- Even though you've entered your social account in the correct format, there may be a typo that we can't detect until we try to search your account. Please double check that the social account you entered is free of typos.
- Your social account is private. We might be able to pull your follower count, but we are unable to pull the entirety of your account's data to display.
- There was a connection error, which happens primarily with YouTube integration. Please ensure that you are entering the channel URL (not the user URL) when integrating your YouTube account.